Payment Policy and Methods – Cotiflat LLC
At Cotiflat LLC, we strive to provide a safe, convenient, and reliable online shopping experience. Our payment policy is designed to protect customer interests while ensuring a smooth purchasing process.
1. Payment Methods
We use Stripe, a leading global online payment platform, to ensure high security and efficiency. With Stripe, you can pay effortlessly through the following methods:
- Credit or Debit Cards: Visa, MasterCard, American Express, Discover, JCB, and other international cards.
- Digital Wallets: Apple Pay and Google Pay (if supported in your region).
- Recurring Payments: For special orders or subscription services, Stripe supports easy setup for automatic payments.
2. Payment Process
- Choose Your Products: Browse our collection of stainless steel cutlery and add your desired items to the cart.
- Confirm Your Order: Review your order details, including quantity, pricing, and shipping fees (if applicable).
- Make a Payment:
- Enter your payment details via the Stripe gateway integrated directly into our website.
- Stripe encrypts your payment information to ensure maximum security.
- Receive Confirmation: Once payment is successful, you will receive an email confirmation from contact@cotiflat.com.
3. Payment Security Policy
- SSL Encryption: Our website is secured with SSL encryption technology to safeguard your personal and payment information against unauthorized access.
- Stripe’s Security: Stripe complies with the highest PCI DSS security standards, ensuring every transaction is processed securely and reliably.
- No Card Storage: Cotiflat LLC does not store any of your credit or debit card information. All data is processed directly through Stripe.
4. Refund Policy
- Hassle-Free Refunds: If your order does not meet your expectations or you wish to return a product, we will process a refund directly to your original payment method via Stripe.
- Processing Time: Depending on your bank, the refund may take 5–10 business days to reflect in your account.
- For more details, please refer to our Return & Refund Policy.
5. Frequently Asked Questions
Q: Can I pay with cash on delivery?
A: Currently, we only support online payment methods through Stripe to ensure security and convenience.
Q: My payment failed. What should I do?
A: Please double-check your card information or contact your bank. If the issue persists, reach out to us at contact@cotiflat.com for assistance.
Q: Is Stripe safe to use?
A: Absolutely. Stripe is one of the most secure payment gateways available today, trusted by millions of businesses worldwide.
If you have any questions or concerns regarding payments, feel free to contact us at contact@cotiflat.com. Thank you for choosing Cotiflat LLC!